[ HOW WE WORK ]
OUR BOOKING PROCESS
Staff Selection and Booking Process Explained
1. Send us your request for staff or models
Contact us by phone, email or complete the online free quote request form. We will get back to you within 2 hours with a fully inclusive quotation and a booking form.
2. Complete the Booking Form
You will receive a booking form to complete detailing your specific requirements. Our team will carefully study the booking form to ensure our staff have the right skills to complete the tasks efficiently.
3. Select suitable staff
In order to ensure the best people for your event, our team gets to work! We carefully select and send you staff profiles with only the required skills and experience required for your booking. Our aim is to ensure that the people we book are suitable for your event.
4. Receive & approve the quote
We will send you a detailed quote based on the information we received in your booking request. All our quotes are transparent and you will never have to pay any hidden fees or charges!
5. Confirm your staff
Once you have made your selection, we will contact the staff to confirm them for the dates selected. All our staff are under a strict contract that at this stage and cancellations are not possible. (we charge staff a fee for any last minute cancellations)
6. Sign the contract and pay deposit
You have your chosen team, now it’s time to sign the contract. Our agency invoicing terms are 7 days, however should you wish to work on longer terms, please contact us. You will receive a 50% deposit invoice for payment due before the booking and the remaining 50% is due post booking.
7. Briefing the staff
All staff will receive a detailed brief & booking confirmation that contains all the useful information for the booking you supplied to us via booking form. You can always email us any additional supporting documents we need to pass on before the event.
8. Checking in & out
We regularly communicate with our staff to ensure they arrive on time. All our staff are required to check in and check out via text & photo. For larger bookings, we will always be on site to meet you or send our dedicated Event Manager for the day to support day-to-day operations.