Privacy Policy and Website Terms of Use


Company Name: Elpromotions Agency, a trading name of Events Lab Limited
Registered Office: 124 City Road, London, EC1V 2NX
Email: info@elpromotions.co.uk


1. Introduction

Welcome to the Elpromotions Agency website. This website is operated by Events Lab Limited, trading as Elpromotions Agency (“Elpromotions”, “we”, “our”, “us”). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions and our privacy practices.

If you do not agree to these terms, please do not use our website.

Your use of the website is governed by the laws of England and Wales. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


2. Privacy Policy

2.1 Commitment to Data Privacy

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and related legislation.

This Privacy Policy outlines:

  • What personal data we collect

  • How and why we collect it

  • How we use and protect your data

  • Your rights as a data subject


2.2 What Data We Collect

We may collect and process the following categories of personal data:

For Talent and Freelancers (e.g. Models, Event Staff, Hospitality Staff, Crew, etc.):

  • Full name and contact details (email, phone number, address)

  • Images and statistics (e.g. measurements, headshots)

  • Social media handles

  • Right to Work documents (e.g. passport, visa)

  • Sensitive personal data (e.g. gender identity, ethnicity) if voluntarily provided

  • Past experience, CV, and promotional preferences

For Clients and Business Contacts:

  • Name, business name, job title

  • Business address and contact details

  • Enquiry and booking details

  • Communication preferences


2.3 How We Collect Your Data

We collect personal data through:

  • Website application forms

  • Email or telephone correspondence

  • Social media interactions

  • Client enquiries and bookings


2.4 How We Use Your Data

We use your personal data to:

  • Process registrations and assess suitability for representation

  • Maintain records and fulfil contracts with clients and talent

  • Communicate job opportunities, casting calls, and booking information

  • Update online talent profiles and agency promotional material

  • Send newsletters and updates (you may opt out at any time)

We only process personal data where we have a lawful basis to do so, including contract necessity, legal obligations, or your explicit consent.


2.5 Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. You can request deletion at any time by emailing info@elpromotions.co.uk.

If your application is unsuccessful, your data will be deleted from our records within 7 days.


2.6 Security of Data

We take data protection seriously and use appropriate organisational and technical measures to safeguard your data:

  • Digital data is stored on encrypted, secure cloud servers

  • Paper records are stored in locked facilities and securely shredded when no longer needed

  • Access to data is restricted to authorised personnel


2.7 Data Breaches

In the event of a personal data breach, we will notify affected individuals and the Information Commissioner’s Office (ICO) without undue delay where legally required.


2.8 Your Data Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request rectification or deletion of your data

  • Object to processing or request data portability

  • Withdraw your consent at any time (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk)

Please contact info@elpromotions.co.uk for any such requests.


3. Cookies and Website Tracking

Our website uses cookies to understand user behaviour and improve your experience.

A cookie is a small text file stored on your device. You can choose to accept or decline cookies through your browser settings. Declining cookies may limit website functionality.

We use:

  • Essential cookies – necessary for website functionality

  • Analytics cookies – to analyse website traffic and performance

We do not use cookies to collect personally identifiable information without your consent.


4. External Links

Our website may contain links to other websites. We are not responsible for the content, privacy policies or practices of any third-party websites. We encourage you to read their privacy policies separately.


5. Terms of Website Use

5.1 Intellectual Property

All content, design, text, graphics, logos, images, and multimedia on this website are the property of Elpromotions Agency or licensed third parties and are protected by copyright laws.

You may not copy, distribute, modify, or republish any content without written permission.


5.2 Use Restrictions

You must not:

  • Use the site in any unlawful manner

  • Attempt to gain unauthorised access to the site or systems

  • Reproduce or exploit any website content for commercial purposes without permission

  • Create links to the website without prior written consent


5.3 Accuracy of Information

While we aim to keep information up to date and accurate, we provide no warranties or guarantees of completeness or reliability. You use the website and its content at your own risk.


5.4 Liability Disclaimer

We shall not be liable for any loss or damage arising from use of this website or reliance on information provided. This includes, without limitation, indirect or consequential losses.


5.5 Website Availability

We strive to maintain uptime but do not guarantee uninterrupted access. We are not liable if the website is unavailable due to technical issues.


6. Registration and Eligibility

When registering with us via the website, you confirm:

  • That all information provided is true and accurate

  • That you are aged 18 or over

  • That you consent to us processing your data in accordance with this policy


7. Contact and Complaints

If you have any questions, concerns, or complaints regarding our privacy practices or this policy, please contact:

Privacy Compliance Officer
Elpromotions Agency, Capital Office, 124 City Road, London, EC1V 2NX


8. Changes to This Policy

We reserve the right to update this policy to reflect legal or business changes. Please check this page periodically to stay informed.

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