DEFINITIONS

“Client”
Means any person, company or corporate body requiring the services of the Staff together with any subsidiary or associated company as defined by the Companies Act 1985.

“Agency”
Elpromotions Agency (the “Company”), a trading name of Events Lab Limited, a company registered in England and Wales (Company No: 07582595).
Registered Office: Capital Office, 124 City Road, London EC1V 2NX.

“Booking(s)”
Means the period of time for which a hirer wishes to use the services of the Staff.

“Staff(s)”
Means model, event staff, hostess, brand ambassador, promotional staff, speciality staff, team leader, hospitality staff, event manager or freelancer engaged by Elpromotions Agency on a self‑employed basis.

These Terms and Conditions of Business shall govern all bookings relating to temporary workers entered into by Elpromotions Agency and a Client (hereinafter called the “Hirer”) who hires a member of the Elpromotions Agency workforce (hereinafter called “Staff”) introduced by Elpromotions Agency for carrying out any work.

STAFF AGREE

1. Age Certification – To certify that they are at least 18 years of age.
2. Photographs – To supply the Agency with current professional or semi‑professional photos of an adequate standard on the Agency website and/or for presentation to the Hirer.
3. Currency and Accuracy of Photographs – Photographs uploaded to the website must not be more than six (6) months old and must accurately reflect current physical appearance.

1. 1. Staff are responsible for their images as presented. Any false representation of appearance or statistics will lead to termination and no payment.
   2. Low‑quality photos will not be accepted and an application to join the Agency will be declined.

4. Copyrighted Materials – Not to submit copyrighted materials to the Agency. Upon submitting any materials you may be asked to sign a declaration stating that the material is not copyrighted. Any legal responsibilities thereafter shall rest solely with the Staff in question and under no circumstances shall the Agency be held responsible.
5. Other Work and Conflicts – To notify the Agency of any work connected with other event work or modelling assignments, including shows, hosting, catwalk, editorial, promotional, print or any other media, past, present or future that may affect any contract negotiations with a Hirer.
6. Direct Client Offers – To obtain authorisation from the Agency before accepting work offered directly by a Client that you have worked with previously through the Agency. Failure to do so will lead to contract termination with the Agency and may lead to legal action.
7. Obscene Services – Not to use their online profile or other members’ photographs to promote any obscene services or activities prohibited by law.
8. Tax & Employment Status – All statutory contributions, Income Tax, National Insurance, social security charges and reporting obligations are the sole responsibility of the Staff, who confirm they are engaged on a self‑employed basis.
   The Agency does not operate PAYE, does not issue payslips and does not deduct tax or National Insurance on behalf of Staff.
9. Confidentiality About Pay and Contact Details – Not to give out their contact information, discuss pay or bookings with a Client or other Staff in a manner that may affect future bookings. Breach may result in removal from the Agency and legal action.
10. Profile Updates – To keep the website profile updated with new photos, contact details and changes in physical appearance, circumstances, vital statistics and any other information relevant to receiving work. Failure to do so may result in non‑payment.
11. No Guarantee of Work – By becoming Agency Staff, you are not guaranteed to secure a booking or work. The Agency will do its best to find work but cannot guarantee this in any way.
12. Right to Work – That you are legally entitled to work in the United Kingdom without any additional immigration approvals and agree to notify the Agency immediately if you cease to be so entitled at any time.
13. Check‑in Photo – To check in with a photo via email or WhatsApp message to the Agency within five (5) minutes of shift start time.

WORK

The Company may offer you work from time to time as a Brand Ambassador, Event Manager, Promotional Model, Hostess or another position. The exact position will be confirmed at the time of booking.

The precise description and nature of your work may be varied with each booking and you may be required to carry out other duties as necessary to meet business needs. You will be informed of the requirements at the start of each booking.

It is your responsibility to inform the Agency of any health and safety considerations that may impact your ability to perform your role. Please notify the Agency booker of any relevant details.

The fact that the Agency has offered you work, or offers you work more than once, does not confer any legal rights and should not be regarded as establishing an entitlement to regular work or continuity of employment.

HOURS OF WORK

You will be informed of the required hours for each booking.

You will be informed of your break entitlement for each booking, which will be a minimum of:

• 20 minutes for every 6 hours worked, and
• 30 minutes for every 8 hours worked.

TAX REGISTRATION & CROSS‑BORDER COMPLIANCE

Staff confirm that they are correctly registered for tax purposes in the country or countries in which they perform work and agree to provide valid tax identification details to the Agency upon request.

• United Kingdom – Registered with HMRC as self‑employed and hold a valid Unique Taxpayer Reference (UTR).
• Spain – Hold a valid NIE (Número de Identidad de Extranjero) and are registered as autónomo.
• France – Hold a valid numéro fiscal and are registered as indépendant / auto‑entrepreneur.
• Monaco – Hold the legal right to work and are registered for tax in country of tax residence.

The Agency accepts no responsibility for Staff tax compliance in any jurisdiction.

PAY

1. I understand I am self‑employed and responsible for my own tax and National Insurance and must register as such.
2. The Agency will not deduct commission. Payment will be quoted at the time of each individual booking.
3. Staff are required to send an invoice and a timesheet on completion of the booking to the Agency, along with any reporting requirements and photos from the booking.
4. The Agency is authorised to receive monies on behalf of Staff.
5. You will only be paid for the hours that you have been booked for and worked.
6. The Agency’s current daily remuneration rate for casual workers will be confirmed at the time of each booking. You will be paid monthly in arrears on the last working day of each month directly into your bank account for the hours worked in that month.
7. The Agency may make deductions from payments due as required by law and may deduct from payments due to you any money which you may owe to the Agency at any time.
8. You hereby acknowledge and agree that the Agency shall be entitled to make deductions from your payments (or other payments due to you) as indicated at Appendix 1. The specific circumstances in which deductions may be made (and the value of such deductions) will vary from booking to booking.
9. You will be notified in advance of each booking of any potential deductions and you will be required to confirm acceptance of the same during the registration process with the Agency.
10. The Agency reserves the right to require you to repay to the Agency, either by deduction from payments due or by direct repayment, any losses sustained in relation to the property of the Agency caused through your carelessness, negligence, recklessness or through your breach of the Company Equipment Loan Agreement.
11. Invoices – Invoices must be addressed to Elpromotions Agency only. Invoices addressed to any other company, trading name or third party will be declined until corrected.

CANCELLATIONS AND PENALTIES

1. The Agency reserves the right to terminate a booking at any time for operational reasons. You will be paid for all work done during the booking up to the time it is terminated.
2. In the event that the Hirer cancels a booking, the Staff will have no claim for damages in respect thereof against the Agency; however, the Agency may charge a cancellation fee and pay such fee or part thereof to the Staff.
3. If the Agency wants to offer you any work it will call or email to inform you and then confirm the booking by email. You are under no obligation to accept work offered by the Agency. However, once you have accepted a booking, you are not permitted to cancel. Should the booking be cancelled by you, you will be liable for a penalty fee.
4. If you cancel a booking after the Agency has confirmed you with the Client (by email, SMS or WhatsApp), a penalty fee will apply. The penalty fee is £25 per day that you were originally booked for.

• • You have seven (7) working days to pay the penalty fee to the Agency; failure to do so will result in contract termination and immediate removal from the Agency books.
  • Legal action may be taken should the penalty invoice not be paid within seven (7) days.
  • Cancellation penalties must be paid to Elpromotions Agency via Credit Card, Direct Deposit or Bank Transfer. Cash and cheque payments are not accepted.

5. The Agency considers “special cases” with sufficient notice acceptable. Failure to give such sufficient notice without what the Agency regards as an emergency or good reason for cancellation will result in you being charged a penalty fee of £25 per day and an additional fee equivalent to the amount lost if the Agency is unable to replace you with an adequate replacement agreed by the client.
6. The Agency considers sufficient notice to be:
   • 1‑day bookings – 1 week’s notice
   • 2–7 day bookings – 2 weeks’ notice
   • 7‑day‑plus bookings – 1 month’s notice

COMPLAINTS

If the Client is not happy with the work or services offered, payment may not be made. The Agency is not responsible for monies not received. The Agency will consider comments from both parties.

TERMINATION

• The Agency will cease representation of Staff without prior notice or liability for a no‑show.
• The Agency will cease representation of Staff with three (3) or more late arrivals to jobs.
• If you no longer wish to be considered for casual work by the Agency you should inform the Agency as soon as possible by emailing the Admin & Registrations Team at join@elpromotions.co.uk
• The Agency will remove you from its books if you:
  • Are unable to accept a booking on two consecutive occasions;
  • Cancel a booking by giving less than 48 hours’ notice prior to commencement;
  • Having started a booking, withdraw from it before its completion; or
  • Breach any other provision from time to time in force.
• The Agency will terminate this contract immediately by notifying you in writing if it reasonably considers that you have committed any serious breach of its terms or committed any act of gross misconduct.
• Non‑exhaustive examples of gross misconduct include dishonesty, theft, fighting, misuse of drugs or alcohol or any other acts or omissions that might bring the Agency into disrepute.
• The Agency holds a Zero Tolerance Policy for alcohol and drugs usage during work hours and reserves the right to non‑payment and immediate termination of contract.

LIABILITY

The Agency shall not under any circumstances be liable for any personal injury incurred or suffered by Staff whilst carrying out bookings for Hirers unless required by law.

LAW

These Terms are governed by the law of England and Wales and subject to the exclusive jurisdiction of the Courts of England and Wales.

DATA PROTECTION

You consent to the Agency (Elpromotions Agency) holding and processing, both electronically and manually, the data that we collect about you in the course of your working relationship with us, for the purposes of the administration and management of our staff and our business and for compliance with applicable laws, procedures and regulations.

CHANGING TERMS AND CONDITIONS

The Agency may review its requirement for casual workers from time to time and/or may update the terms on which it offers such work. In the event of any changes to the terms on which it is prepared to engage casual workers, the Agency may terminate this contract with immediate effect by notifying you in writing and you may, at the Agency’s absolute discretion, be offered a new contract for casual work.

AGENCY AGREES

1. To promote the company as a whole and its website with the intent of securing modelling, promotional or speciality event work for its Staff.
2. To promote Staff to current and potential clients where the Agency feels the Staff may be suitable for the assignment being offered.
3. That all photographs taken or signed to the Agency shall not be used to promote any pornographic or obscene products or services.
4. To be responsible for all gross payments to the Staff and pay Staff that have completed a booking in full, subject to these Terms and Conditions.

APPENDIX 1: DEDUCTIONS FROM PAYMENTS

Issue/Activity – Deduction Details

• Failure to arrive at a booking on time and without valid grounds (more than 10 minutes late)
  Deduction: Activity/booking dependent.
• Failure to stay on site until the end of the scheduled shift (without good reason and without informing Elpromotions)
  Deduction: Your payment will be reduced to the minimum level stipulated in the National Minimum Wage Act 1998 for the whole of the assignment. In addition, you will only be paid for hours worked during this shift.
• Failure to work scheduled days after attending a client brief
  Deduction: You will not be paid for the briefing day or in respect of any expenses incurred.
• Negative comment or feedback from a client or a mystery shopper
  Deduction: In the event of negative feedback your payment will be reduced to the minimum level stipulated in the National Minimum Wage Act 1998 for the whole of the assignment.
• Failure to adhere to Elpromotions Agency uniform guidelines including wearing a badge
  Deduction: Activity dependent.
• Posting of activity photos onto social network sites without prior written approval from Elpromotions Agency
  Deduction: May result in your removal from the Agency books.

Reporting

• Failure to complete or return any form of requested reporting in full and within the deadline specified, including photos from the booking
  Deduction: Your payment will be reduced to the minimum level stipulated in the National Minimum Wage Act 1998 for the whole of the assignment.
• Failure to send check‑in photo via email/WhatsApp message to Elpromotions within 5 minutes of shift start time
  Deduction: Your payment will be reduced to the minimum level stipulated in the National Minimum Wage Act 1998 for the whole of the assignment.

Operations/Logistics

• Failure to provide a courier with all necessary equipment for collection
  Deduction: Activity dependent and cost of second collection.
• Not returning demonstration products if briefed to do so
  Deduction: Cost of product deducted from payments if the event is not completed. If you cancel any pre‑booked days, products must be sent back at your own cost.

APPENDIX 2: CODE OF CONDUCT

Elpromotions Agency (the “Agency”) takes pride in the high standard of Staff provided for our clients. The purpose of this Code of Conduct is to set out the Agency’s position on what is regarded as satisfactory conduct by workers engaged by Elpromotions Agency on a self‑employed basis. You will be required to adhere to our Code and standards of presentation at all times.

You are expected to apply yourself satisfactorily in the performance of your duties and in your standards of presentation. If you fail to conduct yourself in a satisfactory manner (as determined by the Agency) then you will be in breach of this Code.

The Agency determines under the Code that, as well as applying yourself to a satisfactory manner, you should also conduct yourself in accordance with the following guidelines:

Personal Conduct

• You must adhere to booking guidelines at all times.
• No‑show on the day without calling the Agency in advance is not permitted.
• Arriving late for a booking without calling the Agency is not permitted.
• Not attending a casting without informing the Agency is not permitted.
• Replacing yourself with someone for a job you are booked on without the Agency’s consent is not permitted.
• Leaving a job early without consent is not permitted.
• No mobile phones are permitted and must not be used during work times.
• You are not permitted to chew gum, eat or drink whilst on duty.
• You are not permitted to smoke whilst on duty.
• You are not permitted to drink alcohol or take drugs whilst on duty.
• Any prescribed medication that may affect your performance must be reported to your team leader or the Agency.
• You must submit any requests for expenses incurred in the performance of your duties as agreed with the Agency for each booking within two (2) weeks from the completion of the booking, including supporting receipts. Failure to do so will result in these expenses not being reimbursed.

Uniforms & Personal Appearance

• Always ensure you are presentable and well groomed.
• Uniforms must be worn during work hours.
• Uniforms are to be kept in a pristine and clean condition at all times.
• Uniforms are to be covered during break times.
• Uniforms are to be returned on time and in full.
• Closed shoes must be worn at all times unless otherwise instructed.
• Long hair must be tied back at all times unless otherwise instructed.
• Nails must be clean and free from coloured nail varnish unless otherwise instructed.
• Jewellery wearing is not permitted (this includes visible body piercings) – wedding bands and similar items are the only exception.
• Changing your appearance after you have been booked for a job without notifying the Agency is not permitted.

Health & Safety and Hygiene

• You are not permitted to cough or sneeze over products.
• You must keep hands and fingers away from your mouth whilst handling food.
• You must always ensure you follow hygiene procedures whilst handling products.
• Any cuts should be covered with blue plasters.
• When handling food and beverages, you must hold a valid food & hygiene certificate.
• When handling alcohol, you must hold a valid RSA certificate (where required).

Campaign & Bookings Conduct

• You must ensure you represent brands, products and the Agency with enthusiasm at all times.
• You must never contact the Agency’s clients directly.
• Discussing rates with the client, working directly with the client or contacting the client without Elpromotions’s consent is not permitted.
• Sampling cigarettes or alcohol to under 18’s is not permitted.
• Sampling to minors (under 16) without parental consent is not permitted.
• Retailer or venue codes of conduct should be adhered to at all times.
• Dumping leaflets, samples or printed material is not permitted.
• Distributing multiple leaflets, samples or printed material over and above instructions in booking guidelines is not permitted.
• Committing an act of theft (including stock) will be treated as gross misconduct.
• Damaging a vehicle and not informing the Agency is considered serious misconduct.
• Damaging a device (mobile phones/tablets) and not informing the Agency is considered serious misconduct.
• Whilst engaged by the Agency, you may be awarded specific products as gifts or testers. You are not to return or exchange these products for cash or alternative products (either via the client directly or at store) whilst still engaged to promote these products, as this can undermine the relationship with the client and will be treated as gross misconduct.

Failure to follow this Code will result in a breach of the Code and will result in your termination from an assignment forthwith and removal from the Agency.

We may, at our discretion, give you the opportunity to respond to any allegations of any breach of the Code prior to making any decision to remove you from our books or terminating you from any booking.

This contract will be governed by the law of England and Wales.

ACCEPTANCE

By registering with Elpromotions Agency and/or accepting a booking, Staff confirm that they have read, understood and agree to be bound by these Terms and Conditions.

The above Terms and Conditions replace any previous editions and come into force on the date of acceptance via the Agency’s registration process.