Terms and Conditions for EVENT STAFF, MODELS AND SPECIALITY STAFF

Terms and Conditions for

EVENT STAFF, MODELS AND SPECIALITY STAFF

INTRODUCTION

This Agreement is made between:

Elpromotions Agency, a trading name of Events Lab Limited, a company registered in

England & Wales (Company No. 07582595), having its registered address at Capital

Office, 124 City Road, London EC1V 2NX (“the Agency”)

and

[Staff Name] (“the Staff”)

By entering into this Agreement, the Staff agrees to the following terms as an

independent contractor:

DEFINITIONS

Client – Any person, company or body hiring services provided by the Agency.

Staff – Any staff member or contractor engaged by the Agency.

Booking – The period for which the Staff is engaged to provide services to the Client.

Agency – Elpromotions Agency, a trading name of Events Lab Limited.

1. STATUS OF ENGAGEMENT

The Staff acknowledges they are an independent contractor and not an employee of the

Agency. Nothing in this Agreement shall constitute an employment relationship. The

Staff is responsible for registering as self-employed and for paying their own tax and

national insurance contributions. The Staff is engaged as a self-employed contractor.

On rare occasions, the Agency may offer work under PAYE; in such cases, a separate

engagement agreement with agency will be required. Staff monthly PAYE processing

fee is £3 and this will be deducted from pay. The fee is only paid once per monthly

payrun.

2. BOOKING ACCEPTANCE & CONDUCT

2.1 Work may be offered on a booking-by-booking basis. No guarantee of ongoing

work is provided. The Agency does not guarantee any offer of work and shall not be

held liable for a lack of assignments.

2.2 Once a booking is accepted, it may not be cancelled without penalty except in

cases of genuine emergency or with prior written agreement.

2.3 The Staff agrees to:

– Arrive on time and follow booking instructions sent by email and phone

– Not give contact or rate details to Clients

– Check in by sending a message on WhatsApp to the contact provided at the start of a

shift with a photo

– Maintain a professional appearance and conduct

2.4 Changes to appearance (hair, tattoos, piercings) must be notified to the Agency

prior to bookings.

3. PAYMENT TERMS

3.1 The Agency will communicate the agreed fee per booking in writing.

3.2 The Staff must submit an invoice and/or timesheet following completion of the

booking.

3.3 Payment will be made monthly in arrears, on the last working day of each month, via

bank transfer.

3.4 Any fee adjustments or reductions will be agreed in writing prior to the assignment

and documented in the booking confirmation.

3.5 No commission will be deducted by the Agency.

4. CANCELLATIONS & PENALTIES

4.1 If the Staff cancels a confirmed booking without notice, a cancellation charge of £25

per day may apply. This fee reflects the administrative cost and potential client

relationship impact.

4.2 Sufficient cancellation notice:

– 1-day booking: 1 week

– 7+ days: 1 month

4.3 Failure to pay the cancellation charge within 7 days may result in removal from the

Agency books.

4.4 Special cases may be considered at the Agency’s discretion.

5. HEALTH & SAFETY

5.1 The Staff must inform the Agency of any health issues that may affect performance.

5.2 The Agency is not liable for injury unless caused by proven negligence.

5.3 It is recommended that the Staff maintain appropriate public liability insurance.

6. DATA PROTECTION

The Agency will only process personal data where there is a lawful basis for doing so,

and it will take appropriate technical and organisational measures to safeguard such

data.

6.1 The Agency complies with the UK General Data Protection Regulation (UK GDPR).

This includes ensuring that all personal data collected, processed, and stored is

handled lawfully, fairly, and transparently.

6.2 The Staff’s data will be used solely for managing bookings and fulfilling legal

obligations.

6.3 Staff have the right to access their data, request rectification, object to processing,

and request erasure where applicable. A full explanation of your data rights is outlined

in our Privacy Policy, available at https://www.elpromotions.co.uk/privacy-policy

7. TERMINATION

7.1 The Agency reserves the right to remove Staff from its books for any of the

following:

– Repeated lateness or no-shows

– Two or more consecutive booking rejections

– Breach of this Agreement or Code of Conduct

7.2 Gross misconduct (e.g., theft, harassment, intoxication, or reputational damage) will

result in immediate termination.

7.3 Staff may voluntarily terminate their agreement by notifying the Agency in writing.

8. LIMITATION OF LIABILITY

The Agency shall not be liable for any injury, loss, or damage incurred during

assignments unless caused by proven negligence. The Staff is responsible for their own

insurance and compliance with applicable laws.

9. CHANGES TO TERMS

The Agency may revise these terms from time to time. The Staff will be notified and may

be asked to agree to revised terms for continued representation.

10. GOVERNING LAW

This Agreement is governed by the laws of England and Wales. All disputes shall be

subject to the exclusive jurisdiction of the English courts.

APPENDIX 1: DEDUCTIONS

The following deductions may apply if agreed in advance and with prior written consent:

– Late arrival (over 5 minutes): Fee adjustment per booking

– Early departure from a shift without notice: Partial fee reduction

– No-show or failure to check-in: Forfeiture of fee

– Negative client or mystery shopper feedback: Potential removal from books

APPENDIX 2: CODE OF CONDUCT

The Staff must:

– Follow all booking instructions and dress codes

– Avoid mobile phone use during shifts

– Maintain hygiene and personal grooming

– Avoid unauthorised contact with Clients

– Submit expenses with receipts within 2 weeks

– Comply with venue codes of conduct

APPENDIX 1: DEDUCTIONS FROM WAGES

APPENDIX 2: Code of conduct (the “code”)

Elpromotions Limited (the “Agency”) takes pride in the high standard of Staff that we provide for our clients. The purpose of this code of conduct is to set out the Agency’s position on what is regarded as satisfactory conduct by workers engaged by Elpromotions Limited. You will be required to adhere to our Code and standards of presentation at all times.

You are expected to apply yourself satisfactorily in the performance of your duties and in your standards of presentation. If you fail to conduct yourself in a satisfactory manner (as determined by the Agency) then you will be in breach of this Code.

The Agency determines under the Code that as well as applying yourself to a satisfactory manner, you should also conduct yourself in accordance with the following guidelines.

Personal conduct

• You must adhere to booking guidelines at all times

• No show on the day without calling the agency in advance is not permitted

• Arriving late for a booking without calling the agency is not permitted

• Not attending a casting without informing the agency is not permitted

• Replacing yourself with someone for a job you are booked on without the agency’s consent is not permitted

•Leavinga jobearlywithoutconsentisnot permitted

• No mobile phones are permitted and must not be used during work times

• You are not permitted to chew gum, eat or drink whilst on duty

• You are not permitted to smoke whilst on duty

• You are not permitted to drink alcohol or take drugs whilst on duty

• Any prescribed medication that may affect your performance must be alerted to your team leader or Agency

• You must submit any requests for expenses incurred in the performance of your duties as agreed with the Agency for each booking within two weeks from the completion of the booking, including supporting receipts. Failure to do so will result in these expenses not being reimbursed by the Agency.

Uniforms & Personal appearance

• • Always ensure you are presentable and well groomed

• • Uniforms must be worn during work hours

• • Uniforms are to be kept in a pristine and clean condition at all times

• • Uniforms are to be covered during break times

• • Uniforms are to be returned on time and in full

• • Closed shoes must be worn at all times unless instructed otherwise instructed

• • Long hair must be tied back at all times unless otherwise instructed

• • Nails must be clean and free from coloured nail varnish unless instructed otherwise

• • Jewellery wearing is not permitted (this includes visible body piercings) – wedding bands / jewellery are the only exception

• • Changing your appearance after you have been booked for a job without notifying the agency is not permitted

Health & Safety and Hygiene

• • You are not permitted to cough or sneeze over products

• • You must keep hands and fingers away from your mouth whilst handling food

• • You must always ensure you follow hygiene procedures whilst handling products

• • Any cuts should be covered with blue plasters

• • When handling food and beverages, you must hold a valid food & hygiene certificate

• • When handling alcohol, you must hold a valid RSA certificate

Campaign & Bookings conduct

• • You must ensure you represent brands, products and the agency with enthusiasm at all times

• • You must never contact the Agency’s clients directly

• • Discussing rates with client, work directly with client or contact client without Elpromotions’s consent is not permitted

• • Sampling cigarettes or alcohol to under 18’s is not permitted

• • Sampling to minors (under 16) without parental consent is not permitted

• • Retailer or venue code of conduct should be adhered to at all times

• • Dumping leaflets, samples or printed material is not permitted

• • Distributing multiple leaflets, samples or printed material over and above instructions in booking guidelines is not permitted

• • Committing an act of theft (including stock) will be treated as gross misconduct

• • Damaging a vehicle and not informing the agency is considered serious misconduct

•Damagingadevice(mobilephones/tablets)andnotinformingtheagencyis considered serious misconduct

• • Whilst engaged by the Agency, you may be awarded specific products as gifts or testers. You are not to return or exchange these products for cash or alternative products (either via the Client directly or at store) whilst still engaged to promote these products, as this can undermine the relationship with the client and as such be treated as gross misconduct

Failure to follow this Code will result in a breach of the Code and will result in your termination from an assignment forthwith and removal from the Agency.

We may, at our discretion, give you the opportunity to respond to any allegations of any breach of the Code prior to making any decision to remove you from our books or terminating you from any booking.

This contract will be governed by the law of England and Wales.

Signed by

Elpromotions Agency (T/A Events Lab Limited)